Teamwork Review: Project Management Built for Client Work
Teamwork is a project management platform designed specifically for client-facing teams: agencies, consulting firms, and professional services organizations. While general-purpose tools like Asana and Monday.com serve any team, Teamwork builds features that address the unique challenges of managing billable work for external clients — time tracking, budgeting, client permissions, and invoicing integrations.
Teamwork Review: Project Management Built for Client Work
Core Features
Task Management
Teamwork provides task lists, subtasks, dependencies, and milestones. Tasks support custom fields, tags, and multiple assignees. The interface is clean and functional, though less visually polished than tools like Linear or Notion.
Board view, list view, table view, and Gantt chart view are available for every project. Dependencies between tasks are supported and visible on the Gantt timeline, making Teamwork suitable for projects with complex sequencing.
Time Tracking
Built-in time tracking is Teamwork’s strongest differentiator. Team members log time against specific tasks, and the system tracks billable versus non-billable hours automatically. Managers can see time budgets for each project, compare estimated versus actual hours, and identify projects that are exceeding their allocated time.
Timer functionality lets team members start a clock on a task and stop it when they switch context. Manual time entry is also supported for retroactive logging. Time reports break down hours by team member, project, client, and billing status.
Budgets and Profitability
Each project can have a financial budget based on billable rates, fixed fees, or a combination. Teamwork tracks spending against the budget in real time, showing whether a project is profitable before it is complete. This visibility is essential for agencies that manage dozens of concurrent client engagements and need to know which ones are making money.
Client Access
Teamwork supports external client users with granular permissions. Clients can view project progress, approve deliverables, and communicate with the team without seeing internal discussions, time logs, or financial data. This eliminates the need for separate status reports — clients see progress directly.
Workload Management
The workload view shows each team member’s capacity across all projects. Managers can identify overutilized and underutilized team members and rebalance assignments. This feature supports effective resource allocation across the entire portfolio.
Intake Forms
Custom intake forms allow standardized project requests. When a client or internal stakeholder submits a form, Teamwork can automatically create a project from a template, assign team members, and notify the right people. This automation streamlines the project kickoff process for recurring project types.
What Teamwork Does Well
Client work focus. The combination of time tracking, budgets, profitability reporting, and client permissions creates a complete system for managing billable work. Agencies that use general-purpose PM tools often need three or four additional tools to cover what Teamwork provides natively.
Scalable project templates. Agencies that run similar projects repeatedly benefit from Teamwork’s templates, which can include tasks, milestones, dependencies, and default assignees. A new client onboarding takes minutes instead of hours.
Reasonable pricing. Teamwork’s pricing is competitive with Asana and Monday.com while including time tracking and budgeting features that those tools charge extra for or lack entirely.
Portfolio view. The portfolio dashboard shows all active projects with health status, progress, and budget utilization. This gives agency owners and directors the high-level visibility they need without digging into individual projects.
Limitations
Not built for software development. Teamwork lacks Scrum boards, sprint management, and development-specific features. Software teams should consider Jira or Linear instead.
Automation is basic. Teamwork’s automation capabilities are limited compared to Monday.com or ClickUp. Complex workflow automations require workarounds or integrations.
Reporting depth. While time and budget reports are strong, project analytics and custom reporting are less flexible than Wrike or Jira.
Learning curve for advanced features. Basic project management is straightforward, but configuring budgets, rates, and client permissions takes time to learn.
Teamwork Pricing (2025)
| Plan | Price/User/Month | Key Features |
|---|---|---|
| Free | $0 | Up to 5 users, basic task management |
| Deliver | $13.99 | Time tracking, Gantt charts, custom fields |
| Grow | $25.99 | Budgets, profitability, workload management |
| Scale | $69.99 | Advanced reporting, resource scheduling, intake forms |
| Enterprise | Custom | Premium support, advanced security |
Who Should Use Teamwork
Best for: Agencies, consulting firms, and professional services organizations that manage billable client work. Teams that need integrated time tracking and budget management. Organizations that want client-facing project visibility.
Not ideal for: Internal product teams, software development teams that need agile workflows, small teams that do not track billable hours, or organizations that need deep automation capabilities.